!!! BEFORE SIGNING THE FORM FOR RECEIVING THE PARCEL FROM THE COURIER – BE SURE TO WRITE “DAMAGE TO PACKAGING” IN IT !!!
By writing “DAMAGE TO PACKAGING” on the courier’s form, you protect yourself from financial risks, if this fact of damage to the tanker truck during unpacking is confirmed.
When unpacking the goods, in case of damage to the tank – IMMEDIATELY (no later than 2-3 days after receiving the goods) write us, attaching several photos of the damaged tank (leaks) and indicating the order number – to sales@plasticautotank.com
And we will immediately send an application to the insurance company for reimbursement of financial losses for this insured event.
We give a 3-year warranty on all our plastic fuel tanks.
If for some other reason you are not satisfied with the product – returns are accepted within 30 days from the date of delivery. Therefore, be sure to initiate the return process within this period. You are responsible for any shipping fees by sending the item back to us. Item must be returned in original condition and securely packaged to avoid damage.
Returned items are inspected and tested. We will do our best to process your return within 3 business days. This may be a refund of the price of the order you paid for or a replacement product.
For warranty claims, please contact us by email plasticautotank@gmail.com